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TextKeep · save your text messages
TextKeep FAQ

Frequently asked questions

Everything you need to know about exporting, backing up, and saving your iMessage conversations on Mac.

Platform availability

  1. 1.What about Android? Is there a Windows version?

Why Apple doesn't offer native export

  1. 2.Why doesn't Apple provide a native way to export iMessages?
  2. 3.What is the "green bubble" problem and why does it matter?
  3. 4.What is Apple's "walled garden" strategy and how does iMessage fit in?
  4. 5.How does the inability to export messages create switching costs?

iMessage technical architecture

  1. 6.How does iMessage's end-to-end encryption work?
  2. 7.What is PQ3 and how does it affect message export?
  3. 8.How does iMessage differ from SMS and why can't I export SMS the same way?
  4. 9.What is RCS and how is it different from iMessage?
  5. 10.How does "Messages in iCloud" work and does it help with export?
  6. 11.Where are iMessages stored on my Mac?

Using TextKeep to export messages

  1. 12.How does TextKeep export my messages?
  2. 13.Is TextKeep safe to use with my private messages?
  3. 14.What format does TextKeep export messages to?
  4. 15.Can TextKeep export photos, videos, and attachments?
  5. 16.Does TextKeep work with group messages?

Legal, compliance & business use

  1. 17.Do I need to preserve iMessages for legal discovery?
  2. 18.What are the compliance requirements for financial services firms?
  3. 19.Does GDPR give me the right to export my iMessages?

Alternative export solutions

  1. 20.What other tools can export iMessages besides TextKeep?
  2. 21.Can I use the Mac Messages app to export conversations?
  3. 22.What happens to attachments stored in iCloud?
  4. 23.Can I recover deleted iMessages?

Privacy & security questions

  1. 24.What is Advanced Data Protection and should I enable it?
  2. 25.Can Apple read my iMessages?
  3. 26.Are there security risks with exporting messages?